Help centre
Frequently Asked Questions
Clear answers about City Cab and Taxi Services — what we offer in Nairobi and Kenya, how booking works, which vehicles are available, and how to confirm a quote.
- What services does City Cab and Taxi provide?
- We provide chauffeur-driven transport in Nairobi and across Kenya, including airport transfers, private chauffeur hire, corporate transport, excursions, intercity trips, safaris, and VIP movements. We are open 24 hours.
- Where is the service available?
- Our base is Nairobi. We cover city rides, JKIA and Wilson Airport transfers, and country-wide journeys to destinations such as Naivasha, Nakuru, and Mombasa when booked in advance.
- What vehicles are available for families and groups?
- We operate 7-seat MPVs suited to airport luggage and family travel, executive MPVs for premium rides, and passenger vans with 14+ seats for groups and safari transfers.
- How do I book a ride or request a quotation?
- Call or WhatsApp 0720912561, email richkaroki@gmail.com, or submit the online ride request form. Share pickup time, destination, passenger count, and luggage needs so we can confirm the vehicle and fare.
- Does City Cab offer JKIA airport transfers?
- Yes. We arrange JKIA and Wilson Airport pickups and drop-offs, with meet-and-greet and flight tracking available on request.
- Does City Cab offer corporate transport and chauffeur hire?
- Yes. We support corporate leasing, client collections, staff transport, and private chauffeur hire for meetings and day-long itineraries.
Ready to book?
Call, WhatsApp, or send a ride request — we typically reply quickly and are open 24 hours.